Where we started
The agency began with search and website work for small businesses, at a time when 'digital marketing' still meant a website and a directory listing.
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About us
Digital growth starts with the right strategy
We are a digital marketing and technology partner for businesses that want marketing to behave like an investment — with targets, evidence and someone accountable for the result.
At a glance
- Founded
- Operating since 2012
- Team
- Strategy, media, content, tech
- Clients
- 100+ served
- Base
- Delhi NCR, working India-wide
Our approach
We start with your economics, not our service list
Before proposing a single channel, we want to know your gross margin, average order value, sales capacity and repeat rate. Those four numbers decide what you can afford to pay for a customer — and therefore which channels are viable at all.
It is a less exciting first meeting than one full of channel recommendations. It also prevents the most common failure in this industry: a campaign that performs well by platform metrics while quietly losing money on every sale.
From there the work is straightforward to describe and demanding to execute. Build the measurement so the numbers can be trusted. Fix the conversion path so bought traffic is not wasted. Run the channels that can pay for themselves, in the order that funds the next one. Report honestly, including when something is not working.
What we will not do
- Report platform-claimed conversions as if they were sales
- Buy links or use tactics that put your domain at risk
- Keep a channel running because it is billable
- Hold your ad accounts, website or data hostage
- Promise rankings or lead volumes nobody can guarantee
If a plan cannot survive an honest reading of the numbers, it is not a plan — it is a proposal.
By the numbers
Fourteen years of accumulated pattern recognition
Figures describe Digital Online Solution's own track record across client engagements.
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MultiChannel expertise
How we got here
The practice grew where clients needed it to
Each capability was added because the previous one kept hitting the same ceiling.
Adding paid media
As search advertising matured, we built a media practice — and learned early that campaign structure matters less than the economics behind the targets.
E-commerce and marketplaces
Indian retail moved online across several platforms at once. We built a marketplace operations practice because managing six storefronts is a different job from running one store.
Technology in-house
Too many campaigns were capped by the website behind them, so development stopped being something we recommended and became something we do.
How we work
The operating rhythm
Discovery
Economics, analytics health, funnel diagnostics and an honest assessment of what is currently working.
Roadmap
A 90-day plan with targets, owners and the specific milestones for months one, two and three.
Build
Tracking, campaigns, pages and content shipped in priority order rather than all at once.
Weekly cycle
Optimisation decisions made and documented every week, with a short written summary.
Monthly review
A business-level conversation about revenue, cost per outcome and what changes next.
Quarterly reset
Strategy revisited against results, with budget reallocated and new bets defined.
FAQs
About the agency
We are based in Delhi NCR and work with clients across India and internationally. Most engagements run remotely with scheduled in-person reviews where it helps.
A specialist team covering strategy, paid media, SEO, content, design, development and analytics. Every account has a named lead who stays with it, rather than rotating through a pool.
Mostly growing businesses and established brands running multiple channels. We are a poor fit for anyone wanting a single low-cost service with no measurement attached.
Yes, for specific capabilities such as technical SEO, marketplace management and development. Terms are agreed case by case.
Want to see what we would do with your account?
Book a free consultation. We will review your current performance and tell you where we think the constraint is — whether or not you work with us.